Privacy policy

Draft for the business owner to review before launch.

Skin Clinic at The Lakes respects your privacy. We collect the personal information you give us, such as your name, phone number, email and treatment details, to respond to enquiries, manage bookings and provide safe treatments.

How we use your information

We use your details to contact you about your enquiry or appointment and to keep treatment records. We do not sell your information. We may use cookies and analytics, including Google Analytics and Google Ads, to understand how our website is used and to measure advertising.

Your choices

You can ask to see or correct the information we hold about you, or ask us to stop contacting you, by emailing dayspaatthelakes@hotmail.com or calling (03) 9408 3411.

Cancellation policy

Please give us as much notice as possible if you need to change or cancel an appointment. Late cancellations and missed appointments may incur a $50 fee. [Business owner: confirm the fee and add your notice period, e.g. 24 hours.]